Refunds & Cancellations
We aim for a fair and transparent policy for our Explorers. Here’s how it works.
Full Refund
Cancel more than 24 hours before your trip starts to receive a full refund.
Partial Refund
Cancel less than 24 hours before your trip starts and you will be charged for one day.
No Refund After Trip Start
Once the trip has started, cancellations are non-refundable.
Have a question?
If you have any questions about a specific trip or our cancellation policy, please don't hesitate to reach out to our support team.