Frequently Asked Questions
Your questions, answered.
For Explorers
What do I need to rent a car from Atlascapes?
You must be 21 or older, have a valid driver’s license, and a debit/credit card for payment.
How do I book a car?
Search by location and date, choose a car from our fleet, and click “Book Now.” You’ll confirm your details and pay securely through our system.
Do I need insurance?
Yes. Every trip includes basic protection, and you can upgrade your insurance plan at checkout.
Can I cancel a reservation?
Yes, but cancellation fees may apply based on how close to the trip start you cancel. You get a full refund if canceled 24+ hours in advance.
What happens if there’s a problem during my trip?
Contact our 24/7 support for roadside assistance, trip changes, or emergencies.
For Partner Renters
What is a Partner Renter?
A Partner Renter is a vehicle owner who allows Atlascapes to manage, rent, and maintain their car on their behalf. It's a hassle-free way to earn income from your vehicle.
How do I become a Partner Renter?
Visit our 'Become a Partner' page and contact us. We'll guide you through our vetting process and management agreement.
What are the vehicle requirements?
Vehicles must meet our high standards for safety, condition, and age. We'll discuss the specifics during our consultation.
How do I get paid?
You'll receive regular payouts based on the rental income your vehicle generates, as outlined in your service agreement.